Unable to Open or
Download your Order Form? Please
call us Monday thru Friday 8:00 AM to 5:00 PM
Eastern time at: 1-800-731-6229 We will mail
or e-mail one to you. The form is available
in Adobe Acrobat [*.pdf] or in printed hard
copy. Note about printing the form: Our order form uses narrow margins in
order to fit ona single page.
If your print control program warns about
printing outside the printable area, skip past
the warning and go ahead with printingthe page. If
your form still doesn't print right please
request a form.
Payment:Pay as suits you best � by
check, money order, or charge it to your
MasterCard, Visa, or American Express card. All
payments must be in U.S funds.. If your
currency is other than US, your credit card
issuer will convert your currency. COD's are
accepted to business addresses only, and are subject to additional COD charges.
Open
Account: Open
account is available to electric utilities and
cooperatives, well-known institutions,
organizations with
Dun & Bradstreet ratings of "Good" or
higher, federal, state, and local governments,
and to firms having
a credit history with us. Terms are net 30 days.
In
a Hurry? Call us
Monday thru Friday 8:00 AM to 5:00 PM Eastern time
at 1-800-731-6229. We will answer your questions
and expedite your order as best we can. A next-day
AM delivery option is possible for customers
ordering early in the day (8:00 to 11:30 AM
Eastern time).
Sales Tax: Pennsylvania
residents please add 6% sales tax on all goods
purchased, including shipping charges.
Pennsylvania tax-exempt orders must include tax
waiver documentation, if not already on file with
us. Out-of-state customers pay no tax unless goods
are picked up or delivered in Pennsylvania.
Overpayment: We
automatically refund any overpayment.
Shipping: We normally
ship via FedEx to all 50 states and Canada. FedEx
deliveries require a street address. More distant
deliveries are usually via the postal system.
Please advise if you have a preferred carrier.
Frequently we have to ship an order in two or more
packages. If you receive a partial delivery, wait
before you report a shortage. Chances are the
balance will arrive soon. Shipments exceeding 200
lbs. (actual, not oversize lbs.) qualify for
freight discounts. Please call us for these
special rates.
Drop shipments: If you
intend to re-ship products to your recipients, we
can drop ship directly to them. There is no
additional charge for this convenient service, and
we can also include customer-supplied enclosures,
if desired. Your only cost is the actual shipping
charge to the recipient.
Shipping Charges:Rates
below are for FedEx ground delivery to the
contiguous 48 states. Inquire for rates applicable
to same-area air delivery, or for AK, HI, CANADA,
or other more distant destinations. Record the
below amount, multiplied by the number of units
ordered, and add to the total amount of your Order
Form. NOTE: Two Model I-30's ship at the same rate as a signle OB-Series. Multiple
Power Plaques also qualify for reduced delivery
rates.
2023
Subsidized Packaging and Shipping Charges
Quantity
Discounts: Apply to a single delivery address.
Different products may be mixed to reach an
eligible quantity.Power Plaques are not subject to quantity
discounts. ( 1
- 9 units no discount, 10 - 49 units 5%,
50 + units 7-1/2%
)
Return Goods: Return
goods must be carefully packed, preferably in
the original containers.
